Director, Implementation Services, Enterprise
Core
Design, implement, and manage Professional Services organizations including Enterprise Project Management, Business Consulting, and Pay Implementations to ensure successful client delivery of healthcare software solutions.
Role type
Director, Professional Services (Implementation & Delivery)
Builds
Implementation of Electronic Health Record (EHR) and Practice Management solutions for healthcare clients
Domain
Healthcare Technology / Electronic Health Records (EHR)
Deliverable
client delivery
Required skills
Leadership of cross-functional teams, Project Management, EHR implementation, Practice Management/Revenue Cycle Management implementation, Financial forecasting and P&L management, Stakeholder management (C-level), Salesforce/CRM implementation
Preferred skills
Master's degree, Quality Assurance management, Leading-edge delivery methodologies
Technologies
Salesforce, EHR platforms, Practice Management systems
Responsibilities
Lead Professional Services teams overseeing implementation and execution of ModMed products; Direct, mentor, and coach team members to ensure success; Manage project priorities, resources, and contractual issues; Interface with client C-level management to elicit requirements; Manage financial details including revenue forecasting, backlog, and EBITDA; Develop and improve delivery strategies and processes.
Seniority
Director, strategic leadership & team management
