Director, Quote to Cash Systems
Core
System owner and operational leader for Waystar's end-to-end revenue lifecycle, anchoring on Salesforce as the core system of record while governing a hybrid stack of best-of-breed applications.
Role type
Director, Quote-to-Cash Systems
Builds
Hybrid Q2C architecture integrating Salesforce CPQ, Conga CLM, LinkSquares, Waystar billing platform, Oracle NetSuite, and Planview
Domain
Healthcare payments / SaaS recurring revenue / Enterprise Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce CPQ configuration, hybrid Q2C architecture design, ASC 606 / IFRS 15 compliance, Snowflake / BigQuery data modeling, team leadership (3+ direct reports), cross-functional stakeholder management, vendor selection and rationalization, MuleSoft / Azure Data Factory integration
Preferred skills
Salesforce CPQ Administrator or Architect certification, Conga CLM implementation, Oracle NetSuite ERP integration, MuleSoft or Azure Data Factory, Tasktop, AI-driven Q2C automation
Technologies
Salesforce, Conga CLM, LinkSquares, Waystar billing platform, Oracle NetSuite, Planview, Snowflake, BigQuery, MuleSoft, Azure Data Factory, Tasktop
Responsibilities
Define and own hybrid Q2C architecture; lead platform evaluation and vendor selection; maintain 18–36 month systems roadmap; lead and develop a team of three direct reports; drive continuous improvement across the Q2C lifecycle; serve as primary executive escalation point for Q2C systems matters
Seniority
Director, hands-on IC with team leadership