Order Management Specialist
Core
Manage the end-to-end customer order journey from initial quote through production, shipping, and delivery for land-based gaming equipment.
Role type
Order Management Specialist
Builds
Gaming hardware orders, contracts, and delivery logistics for casino operators
Domain
Gaming / Land-based Casino Operations
Required skills
order lifecycle coordination, contract and documentation management, stakeholder communication, project tracking, compliance monitoring, shipping logistics, ERP system usage, process improvement
Preferred skills
Excel/Tableau/Smartsheet proficiency, Oracle ERP experience, supply chain knowledge, contract management background
Responsibilities
Coordinate quotes, contracts, and shipping documentation; track order milestones and resolve delivery risks; maintain contract and pipeline trackers; liaise with Sales, Finance, Legal, and Production teams; manage machine-movement tracking; support billing and compliance checks; coordinate new venue setup.
Seniority
Individual Contributor, operational support
