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Retail Manager and Retail Excellence/Operation

Corporate Office, Tokyo💼 Full-time🗓 2025-11-14 → 2026-07-31

Core

Oversee retail operations and drive commercial success across all directly operated Stella McCartney boutiques and department stores in Japan.

Role type

Retail Manager

Builds

Luxury fashion retail stores in Japan

Domain

Fashion retail

Deliverable

product features

Required skills

retail store management, operational excellence, team coaching, sales target achievement, department store relations, KPI analysis, customer experience optimization, market analysis, training delivery

Preferred skills

strategic thinking, flexibility, creativity, analytical skills, organizational skills

Technologies

Excel, Word, PowerPoint

Responsibilities

Manage multiple boutiques and department stores to achieve sales targets and operational standards; Deploy and implement Retail Excellence programs and tools; Coach and develop Store Managers and Sales Consultants; Monitor store execution through regular visits; Build commercial relationships with department stores; Analyze sales reports and KPIs to implement strategic action plans; Support mystery shopping and performance analysis processes; Roll out product, seasonal, and digital tool training; Promote best practices within the regional retail network; Conduct market and competitor analysis through field research.

Seniority

Manager

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