Sr. Technical Writer (Hybrid, ISR)
Core
Create customer-focused product documentation including new features, release notes, and APIs for CrowdStrike's AI-native cybersecurity platform.
Role type
Senior Technical Writer (Cybersecurity)
Builds
Documentation for CrowdStrike's distributed security systems serving global customers across all industries.
Domain
Cybersecurity / AI-native security platforms
Required skills
Technical writing in software, DITA/XML, structured authoring, topic-based authoring, XML authoring tools (OxygenXML), user experience fundamentals, audience analysis, problem solving, AI technology utilization
Preferred skills
Deployment/integration documentation, content strategy, Component Content Management Systems (CCMS), cybersecurity industry knowledge
Technologies
DITA, XML, OxygenXML Editor, CCMS
Responsibilities
Produce high-quality documentation for new features and APIs, partner with SMEs and product teams to understand complex products, contribute to team writing standards and processes, mentor other writers, advocate for customer needs, define team strategy and manage independent projects
Seniority
Senior, hands-on IC with mentorship responsibilities