Sr. Finance Renewals & Retention Manager
Core
Own finance and analytics leadership for a multi-billion-dollar renewals business, driving forecasting, retention analysis, and churn diagnosis to inform senior management decisions.
Role type
Senior individual contributor finance leader (renewals & retention)
Builds
Renewals forecasts, retention analytics models, churn risk signals, and executive recommendations for ARR recovery
Domain
SaaS / Cybersecurity / Enterprise Software
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
FP&A, GTM/Sales Finance, ARR/STR/GRR/NRR modeling, churn/contraction analysis, predictive analytics, data modeling, SQL, Python, AI/LLM tooling, Salesforce/CPQ, Tableau/Power BI
Preferred skills
MBA, cybersecurity domain expertise, channel economics, statistical modeling (cohort/regression)
Technologies
Salesforce, CPQ, Clari, Anaplan, Pigment, Tableau, Power BI, Looker, Snowflake, Databricks, Python, SQL, LLM tools
Responsibilities
Own bottom-up renewals forecasting (weekly/quarterly/annual) and reconcile to ARR; drive retention metrics (GRR, NRR) and identify whitespace; diagnose churn causes and build early-warning signals; apply AI to automate analysis and build propensity-to-renew models; recommend targeted retention plays to recover ARR; partner with sales leaders on pipeline coverage and pricing strategy
Seniority
Senior, hands-on IC