Order to Cash Specialist - Americas and Export
Core
Execute Order to Cash activities for dealer, distributor, and export customers across the Americas and Export markets, managing order entry, invoicing, credits, returns, and shipment coordination.
Role type
Order to Cash Specialist (B2B/Export)
Builds
Sales orders, invoices, export documentation, and shipment deliveries for audio equipment and related products.
Domain
Consumer Electronics / Audio Technology / B2B Sales Operations
Deliverable
product features
Required skills
Order management, invoicing, export documentation, ERP systems (JDE, SAP), backlog tracking, credit processing, returns coordination
Preferred skills
Dealer/distributor support, B2B customer experience, supply chain coordination, export compliance
Technologies
JDE, SAP
Responsibilities
Enter and manage sales orders for dealers, distributors, and export customers; coordinate shipment scheduling and delivery status with Logistics; process invoices, credits, and rebills; handle return authorizations and export documentation; maintain order status reports and backlog tracking tools.
Seniority
Individual Contributor, operational execution
