Client Support Specialist
Core
Manage daily Order-to-Cash (O2C) order activities, import/export processes, and sales support for a global chemical company.
Role type
Client Support Specialist (Order-to-Cash)
Builds
Timely and complete delivery of chemical products and compliant shipping documentation.
Domain
Chemical industry, Supply Chain, Logistics
Required skills
Order management, Pricing validation, Import/export compliance, Customer communication, Supply chain coordination, Microsoft 365
Preferred skills
SAP knowledge, Conflict resolution, Supply chain experience
Responsibilities
Manage daily customer order activities including validation, pricing, and invoicing; Manage import/export processes for customer and internal replenishment orders; Manage sales support activities including updating customer material info records and managing collections.
Seniority
Mid-level, hands-on IC
