Automotive Service Advisor
Core
Frontline customer service role assisting vehicle owners with scheduled maintenance, repairs, and sales at a Chevrolet dealership.
Role type
Automotive Service Advisor
Builds
Vehicle maintenance and repair services for Chevrolet customers
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Customer service, communication, time management, rapport building, sales process execution, objection handling, vehicle maintenance knowledge
Preferred skills
Prior sales, customer service, or hospitality experience, domestic experience
Technologies
None stated
Responsibilities
Assist customers through the service process, present needed repairs and maintenance, close sales, overcome objections
Seniority
Entry-level to Individual Contributor