Patient Solutions Specialist
Core
Manage end-to-end patient support programs including diagnostics, access, and medical information to help patients get faster access to testing and treatment.
Role type
Patient Solutions Specialist (Medical Team)
Builds
Patient support programs, diagnostic projects, and access initiatives for chronic and specialty conditions.
Domain
Biopharmaceuticals / Healthcare / Diagnostics
Required skills
Project management, Data analysis, Reporting, Communication, Microsoft Office
Preferred skills
Diagnostic services experience, Patient support program experience, Rare disease diagnostics knowledge, Laboratory operations knowledge
Technologies
Microsoft Office
Responsibilities
Support end-to-end management of patient programs, diagnostics, access, medical information, and risk management plans; Coordinate rollout of diagnostic projects with laboratories and healthcare facilities; Run day-to-day operations of patient support programs; Track diagnostic test volumes, program results, and budget use; Act as a link between healthcare providers, laboratories, patients, and internal teams; Develop disease awareness and patient education materials; Respond to product information inquiries and maintain medical information records; Follow local regulations and data privacy rules.
Seniority
Mid-level, 2+ years experience