Customer Experience Partner Nasal Polyps Drug Program
Core
Orchestrate customer interactions and sales objectives for a Nasal Polyps drug program, serving healthcare professionals to inspire optimal patient solutions.
Role type
Senior Medical Representative / Customer Experience Partner
Builds
Customized activation strategies and health communities for patients with immune challenges and rare diseases
Domain
Biopharma / Immunology / Laryngology & Otolaryngology (ENT)
Required skills
Sales management, scientific knowledge, strategic analysis and planning, project management, negotiation, communication, presentation, persuasion, collaboration, analytical skills, prioritization, initiative, decision-making
Preferred skills
Knowledge of drug programs, experience in Nasal Polyps therapeutic areas
Technologies
Diverse messages and channels
Responsibilities
Achieve sales objectives (units, value, market share), act as a bridge between customer engagement functions, lead and develop health communities, manage customer insights and relay them to the team, collaborate with Customer Engagement to tailor customer journeys, own and adapt communication with customers, implement and manage customized activation strategies
Seniority
Mid-level, hands-on IC
