Senior Analyst Technical Customer Facing Effectiveness
Core
Support day-to-day operations for the ZAIDYN portfolio by troubleshooting issues, implementing product enhancements, and managing system integrations to enable commercial operations.
Role type
Senior Analyst, Technical Customer Facing Effectiveness
Builds
ZAIDYN product suite (ZICO, ZDL, ZFIR, Awards) and integrated data flows
Domain
Life Sciences / Pharmaceutical / Incentive Compensation
Deliverable
product features
Required skills
SQL (complex queries, stored procedures), Enterprise Application Support, System Integration, Data Validation, Root Cause Analysis, Jira, Agile methodologies
Preferred skills
Python, VBA, BI tools, Pharmaceutical industry experience
Technologies
ZAIDYN, ZICO, ZDL, ZFIR, Workday, Salesforce, Jira
Responsibilities
Troubleshoot product-related issues and resolve defects; Implement and validate cycle-over-cycle product enhancements and configuration changes; Analyze business requirements and translate them into functional specifications; Support integrations between ZAIDYN products and upstream systems; Perform data validation and root cause analysis to ensure data accuracy; Identify opportunities to automate manual activities and enhance operational efficiency. (via careerplan.io/jobs/R2866821-senior-analyst-technical-customer-facing-effectiveness-at-sanofi)
Seniority
Senior, hands-on IC
