apprenticeship 12 months – junior complaint management analyst

Gentilly💼 Full-time🗓 2026-07-17 → 2026-07-30

Core

Support complaint investigation tracking, performance monitoring, and quality trending analysis for Product Technical Complaints at a global level.

Role type

Junior complaint management analyst (apprenticeship)

Builds

Improved global complaint management processes and quality trends

Domain

Biopharma / Healthcare

Deliverable

dashboards & analysis

Required skills

Strong analytical skills, knowledge of Microsoft Office Suite, autonomy, rigor

Responsibilities

Support complaint investigation tracking and performance monitoring, Collaborate on process improvement initiatives, Take part in quality trending analysis, Contribute to training and knowledge sharing, Collaborate with global teams and stakeholders

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About sanofi

Pharmaceutical Manufacturing93329Paris, France, FR

We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. We apply our deep understanding of the immune system to invent medicines and vaccines that treat and protect millions of people around the world, with an innovative pipeline that could benefit millions more. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives; this inspires us to drive progress and deliver positive impact for our people and the communities we serve, by addressing the most urgent healthcare, environmental, and socie