Product Sales Support Admin-Area
Core
Support division sales by resolving inquiries and requests from Territory Managers, District Sales Managers, and other sales roles regarding product, availability, and scheduling.
Role type
Product Sales Support Admin
Builds
Customer resolution activities and sales support workflows
Domain
Foodservice distribution
Deliverable
product features
Required skills
Product knowledge, system proficiency (Prism, SmartDock, PIM/EPS), customer service, data analysis, vendor communication, substitute product selection
Preferred skills
Foodservice distribution experience, PRISM skills, US Foods experience
Technologies
Prism, SmartDock, PIM/EPS, Microsoft Office (Word, Excel)
Responsibilities
Act as central point of contact for internal sales inquiries; resolve external and internal customer questions; execute sample policy; develop and maintain product and resource knowledge; prioritize requests based on urgency; develop broker and vendor contacts; suggest substitute products
Seniority
Individual Contributor, entry to mid-level