Patient Service Representative I
Core
Greets patients, manages registration, verifies insurance, and collects financial liability in a dermatology specialty center.
Role type
Patient Service Representative (Registration & Financial Clearance)
Builds
Patient registration workflows and financial clearance processes
Domain
Healthcare / Dermatology
Required skills
Patient registration, insurance verification, financial liability calculation, Medicare/Medicaid knowledge, ADT software, Microsoft Office
Preferred skills
Patient access experience, scheduling, billing, certified medical assistant experience
Responsibilities
Greet patients and monitor flow, complete registration for walk-ins, verify/update demographic and insurance info, calculate and collect out-of-pocket costs, refer patients to financial counselors, perform visit closure and scheduling, maintain knowledge of payer requirements
Seniority
Entry-level, individual contributor