Patient Services Specialist
Core
Manage patient registration, insurance verification, scheduling, and billing collection to ensure accurate patient encounters and a positive experience.
Role type
Patient Services Specialist (Front Desk)
Builds
Patient registration workflows, billing records, and scheduling systems
Domain
Healthcare / Outpatient Rehabilitation
Required skills
Customer relations, Medical Records Software, Front desk operations, Insurance verification, Cash handling, Emergency code response, Inventory management
Responsibilities
Manage patient registration and scheduling, Verify insurance and collect payments, Maintain confidential patient information, Monitor inventory of medications and equipment, Respond to emergency codes, Interact with patients and families in sensitive situations