Warehouse Supervisor - Stock Yards - Lexington, NC
Core
Liaison between customers and sales/distribution departments, handling orders, inquiries, complaints, and coordinating deliveries for a food service distribution company.
Role type
Customer service representative (food distribution)
Builds
Customer service interactions, order processing, delivery coordination
Domain
Food service distribution
Deliverable
client delivery
Required skills
Verbal communication, problem resolution, Microsoft Office (Word, Excel, Access, Outlook), order processing, complaint resolution
Preferred skills
Food service distribution experience
Responsibilities
Receive inbound and place outbound calls to customers; resolve service and billing complaints; coordinate same-day deliveries and pickups; process pickup requests; compare disputed merchandise with requisitions; contact customers regarding product recalls; recommend improvements in shipping or billing methods.
Seniority
Individual Contributor