Referral Coordinator II
Core
Coordinates and processes medical referrals to ensure timely patient appointments and insurance authorizations within an OBGYN department.
Role type
Administrative referral coordinator
Builds
Patient appointment schedules and referral workflows
Domain
Healthcare / Obstetrics and Gynecology
Required skills
Medical terminology, electronic medical records (EMR) navigation, appointment scheduling software, insurance authorization verification, patient communication
Preferred skills
Surgical/appointment scheduling software (Flowcast), experience with EMR systems
Responsibilities
Monitor and process department referrals for compliance; review referrals to verify insurance authorization; schedule ancillary services and appointments; enter progress notes into electronic medical records; explain insurance participation and payment options to patients; coordinate preliminary testing and referral requests.
Seniority
Mid-level, individual contributor