Telecomm Tech II
Core
Provides technical services ensuring stable telephony, network, and data services for faculty, staff, students, and clinicians in a 24x7 environment.
Role type
Telecommunications Technician (Level II)
Builds
LAN and data equipment installations, network connectivity, and cable plant documentation
Domain
Higher Education IT Infrastructure
Deliverable
infrastructure
Required skills
physical installation of LAN/data equipment, cable plant documentation management, CAD drawing application, troubleshooting telephony and network systems, inventory management, on-call response
Preferred skills
continuing education in telephony/network/LAN technologies
Technologies
NEC voice and network systems, CAD drawings, hand tools, test equipment
Responsibilities
Perform moves, adds, changes, and trouble tickets for telephony and data services; install and rearrange network equipment; maintain accurate cable plant records; manage daily service trouble tickets; support IT equipment recovery and inventory; lead contractor work schedules; participate in on-call rotation for critical repairs and installs
Seniority
Entry-level to Mid-level, hands-on IC
