Customer Service Team Lead - Full Time
Core
Lead a retail department team in a store, managing daily operations, merchandising, inventory, and customer service to achieve sales and margin goals.
Role type
Retail Department Team Lead
Builds
In-store retail operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Team leadership, merchandising, inventory control, customer service, scheduling, performance management, product knowledge, data analysis, POS systems
Preferred skills
Supervisory experience
Technologies
Electronic point of sale, inventory management systems, spreadsheets
Responsibilities
Provide daily direction to associates, execute merchandising directives, maintain inventory accuracy, resolve customer issues, coach and train staff, prepare work schedules, support special events.
Seniority
Individual Contributor, supervisory level