Customer Service Representative - Bilingual
On-site
Core
Bilingual Customer Service Representative handling customer orders, product recommendations, and account inquiries via phone, email, and chat.
Role type
Customer Service Representative
Builds
Customer relationships and order fulfillment
Domain
Logistics and Industrial Distribution
Deliverable
product features
Required skills
Bilingual (English/Spanish), problem-solving, listening, communication, product knowledge
Preferred skills
Prior customer service experience, Bachelor's degree
Technologies
World-class technology platforms, Uline website
Responsibilities
Process customer orders, make product recommendations, handle account inquiries, build business relationships with customers, help customers navigate the website
Seniority
Entry-level to Mid-level