Manager Care Management Services
Core
Provides management oversight of daily operations for care management and social work programs, ensuring regulatory compliance and service continuity.
Role type
Manager, Care Management Services
Builds
Care management and social work programs
Domain
Healthcare / Social Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team building, conflict resolution, performance improvement, data analysis, budget management, regulatory compliance, staff orientation, competency assessment, hiring and selection, professional development
Preferred skills
Master of Nursing Administration, Master in Health Care Administration
Technologies
MS Office products
Responsibilities
Approve and monitor staff schedules and time cards; monitor staff proficiency and implement action plans for deficiencies; facilitate performance improvement activities and analyze data to identify root causes of performance gaps; discuss physician trends and develop improvement plans; serve as an internal consultant and expert resource for challenging cases; manage assigned care management/social work budgets; ensure program compliance with CMS, OSHA, and accrediting organizations; conduct staff orientation and competency assessments; perform HR responsibilities including interviewing, promotions, and terminations.
Seniority
Manager, supervisory role
