Custom Orders Representative
On-site
Core
Support custom and drop ship orders by guiding customers, liaising with vendors, and reviewing artwork for production readiness.
Role type
Customer service representative (custom orders)
Builds
Custom print and drop ship orders
Domain
Industrial supply distribution
Deliverable
product features
Required skills
Customer service, order processing, vendor liaison, Adobe Illustrator, Photoshop, artwork review
Responsibilities
Guide and process customer inquiries regarding custom print and drop ship orders; Act as liaison between customers and vendors via phone and email; Review and edit customer artwork for custom orders to ensure it is production ready.