Customer Service Associate
Core
Inbound customer service representative handling order processing, inquiries, and complaints via phone.
Role type
Customer Service Associate
Builds
Customer transactions and support for Bass Pro Shops & Cabela's
Domain
Retail (Outdoor/Lifestyle)
Deliverable
client delivery
Required skills
POS system operation, SAP inventory system usage, payment processing, problem-solving, conflict resolution, store opening/closing procedures
Preferred skills
Sales or service environment experience, outdoor lifestyle knowledge, Bass Pro Shops & Cabela's product knowledge
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