Patient Service Representative I - AHWFB Surgery Center Clemmons
Core
Front-desk patient registration, insurance verification, and financial clearance for surgical appointments.
Role type
Patient Service Representative (Front Desk)
Builds
Patient registration workflows and financial clearance processes
Domain
Healthcare / Ambulatory Surgery Center
Deliverable
product features
Required skills
Patient registration, insurance verification, financial clearance, data entry, customer service, scheduling, HIPAA compliance, medical terminology, Microsoft Office, ADT software
Preferred skills
Surgical setting experience, EPIC experience, patient access experience, billing experience, certified medical assistant certification
Responsibilities
Greet patients and monitor patient flow, complete registration for walk-in patients, verify and update demographic/insurance information, verify benefits and collect patient financial liability, identify patients needing financial assistance, perform visit closure and schedule follow-ups, maintain knowledge of payer requirements and policies
Seniority
Entry-level, individual contributor