Travel Consultant - Hollister
Core
Serve as knowledgeable ambassadors for Bass Pro Hospitality, handling reservation inquiries and upselling room categories and property details to guests.
Role type
Travel Consultant (Hospitality)
Builds
Resort room bookings and hospitality services
Domain
Hospitality / Travel
Deliverable
product features
Required skills
Reservation management, upselling, guest service, multi-tasking, booking system proficiency, itinerary management
Preferred skills
Sales target achievement, handling travel disruptions, client relationship building
Responsibilities
Answer phone calls within three rings, process reservations and cancellations, communicate guest services and dining options, handle outbound calls and correspondence, maintain knowledge of room types and rates, maximize occupancy and revenue
Seniority
Entry-level, direct supervision
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