Customer Service Representative
Core
Serve as a key contact and liaison for customers, ensuring total satisfaction by handling orders, requests, and support in a timely, professional manner.
Role type
Customer Service Representative
Builds
Customer support and order fulfillment for Graybar goods and services
Domain
Industrial electrical distribution
Deliverable
client delivery
Required skills
Communication, customer service, order entry, pricing, expediting, billing, order maintenance, credit, claims, product selection, application support, sales
Responsibilities
Handle incoming and outgoing customer calls and written correspondence, take an active role in selling goods and services, provide support on product selection and application, coordinate customer service requests including order entry and billing
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