Technical Support Engineer (TSE) - (SCoE)
Core
Provides systems support for engineering systems in applications or reliability labs and acts as an intermediary between customers and factory field engineers for diagnosing and troubleshooting equipment.
Role type
Technical Support Engineer (Sustainability Products)
Builds
Engineering systems in applications or reliability labs for semiconductor manufacturing
Domain
Semiconductor equipment and materials science (via careerplan.io/jobs/R2628979-technical-support-engineer-tse-scoe-at-amat)
Required skills
Semiconductor industry experience, equipment support, vendor coordination, technical documentation, system performance analysis, GPS documentation generation
Preferred skills
Applied Materials tool experience, installation and operation training
Technologies
Engineering systems, GPS (Global Product Support)
Responsibilities
Provide systems support for engineering systems in applications or reliability labs; Act as intermediary between customer and factory by providing technical support and documentation; Provide Beta Site Support for qualifying new installations and training outsourcing engineers; Present system performance data including Uptime, MTBF, and Availability; Support GPS in generating documentation such as CENs and BKMs.
Seniority
Mid-Senior, hands-on IC