Senior Consultant Process Owner Billing Data Exchange
Core
Lead strategic initiatives to optimize employee benefits processes, specifically overseeing data exchange between benefit technology providers and The Hartford for billing and plan design.
Role type
Senior Process Optimization Consultant (Employee Benefits)
Builds
Downstream billing processes, data exchange frameworks, and operational readiness for benefit plan design APIs.
Domain
Insurance / Employee Benefits / Operations
Required skills
Strategic project management, Operations management, Employee Benefits billing practices, Plan design practices, Lean and Six Sigma methodologies, Change management, Stakeholder engagement, Data analytics, Financial acumen, Insurance knowledge
Preferred skills
Employee Benefits member data billing, Plan design, Business process optimization, Six Sigma Green Belt
Technologies
None explicitly stated
Responsibilities
Lead in-depth analysis of business processes to identify pain points and design innovative solutions; Oversee downstream operational processes of data exchange between benefit technology providers and The Hartford for billing and plan design; Establish and maintain exception management frameworks for data-related billing issues; Manage and execute process optimization projects from concept through implementation; Define and document business requirements for enabling capabilities including technology and vendor management.
Seniority
Senior, hands-on IC
