Technician Claims
Core
Provide critical administrative and operational support to the Claims Organization, primarily supporting Short-Term Disability (STD) operations.
Role type
Claims Technician (Administrative Support)
Builds
Efficient claim handling and operational support for Short-Term Disability claims
Domain
Insurance / Claims Operations
Deliverable
Dashboards & analysis
Required skills
Active listening, critical thinking, problem-solving, attention to detail, organizational skills, financial calculations, Microsoft Office proficiency
Preferred skills
Associate or bachelor's degree, demonstrated success in prior roles
Responsibilities
Act as a liaison between departments to resolve issues, facilitate new claim triage and assignment processes, support business and IT-related project initiatives, identify opportunities for continuous process improvement, manage multiple priorities in a fast-paced environment
Seniority
Entry-level to Mid-level, hands-on IC