Supv Product Complaints
Core
Oversee staff and manage the product complaint investigation process to ensure quality, compliance, and efficiency in a medical device/pharma setting.
Role type
Supervisor, Product Complaints
Builds
Complaint investigation workflows and compliance reporting
Domain
Medical Device / Pharmaceutical / Regulatory Compliance
Deliverable
dashboards & analysis
Required skills
Root cause analysis, CAPA management, Data analysis, SAP, Microsoft Office Suite, Regulatory compliance knowledge
Preferred skills
People management, Complaint investigation software experience
Responsibilities
Oversee investigation quality and adherence to standards, Generate reports and analyze complaint data, Engage with internal and external customers, Support internal and external audits, Allocate resources and manage schedules, Recruit, train, and develop team members