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Mortgage Collection Representative

San Antonio, TX - One Frost, US💼 Full-time🗓 2026-09-22 → 2026-09-26

Core

Facilitate mortgage collection processes by contacting customers to provide information, answer questions, and ensure documentation compliance.

Role type

Mortgage Collection Specialist

Builds

Seamless mortgage collection experience for customers

Domain

Financial Services / Mortgage Lending

Deliverable

client delivery

Required skills

Mortgage collection experience, attention to detail, knowledge of collection policies and best practices, adherence to laws and regulations

Preferred skills

Bachelor's degree, demonstrated experience

Responsibilities

Handle every step of the mortgage collection process, stay up to date with collection policies and best rules, answer customer questions about mortgages or the collection process, adhere to mortgage and collection laws and regulations

Seniority

Mid-level, hands-on IC

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