Mortgage Collection Representative
Core
Facilitate mortgage collection processes by contacting customers to provide information, answer questions, and ensure documentation compliance.
Role type
Mortgage Collection Specialist
Builds
Seamless mortgage collection experience for customers
Domain
Financial Services / Mortgage Lending
Deliverable
client delivery
Required skills
Mortgage collection experience, attention to detail, knowledge of collection policies and best practices, adherence to laws and regulations
Preferred skills
Bachelor's degree, demonstrated experience
Responsibilities
Handle every step of the mortgage collection process, stay up to date with collection policies and best rules, answer customer questions about mortgages or the collection process, adhere to mortgage and collection laws and regulations
Seniority
Mid-level, hands-on IC
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