Client Support Specialist II - 2071
Core
First-line client support specialist for MeridianLink mortgage, resolving customer inquiries and issues via established methods.
Role type
Client Support Specialist
Builds
Resolved client issues and updated case management systems
Domain
Mortgage lending and financial services
Deliverable
client delivery
Required skills
Technical support, customer service, case management, product knowledge, escalation procedures, mentoring
Preferred skills
Software-related degree, credit/loan/underwriting knowledge