Gestionnaire de Cas, Bilingue/Bilingual Caseworker
Core
Managing assigned pharmaceutical and biotechnology cases, providing telephone support for patient access and funding programs, and conducting market research initiatives.
Role type
Senior IC case manager (pharmaceutical access & patient support)
Builds
Patient access programs, funding support lines, and market research initiatives for pharma/biotech
Domain
Healthcare / Pharmaceutical distribution / Patient access
Required skills
Case management, clinical monitoring, adverse event reporting, data collection, patient follow-up, telephone support, market research, database documentation, regulatory compliance
Preferred skills
Medical/pharmaceutical industry experience, warehouse management system knowledge, business acumen, analytical skills, Microsoft Office proficiency
Technologies
Automated warehouse operating systems, Microsoft Word, Excel, PowerPoint, Outlook, Program-specific databases
Responsibilities
Manage assigned projects and cases; provide telephone support for funding and access issues; administer case-management protocols including clinical monitoring and adverse event reporting; implement market research initiatives with healthcare professionals; document activities in program databases; train new caseworkers; report adverse events to assigned units.
Seniority
Junior to Mid-level, hands-on IC
