Visitor Ambassador, 32 Hours, Afternoon
Core
Greet patients, families, and visitors at the hospital entrance; provide information on services, patient status, and visiting procedures; manage visitor screening and security.
Role type
Front-line customer service and visitor management associate
Builds
Positive patient experience and secure hospital environment
Domain
Healthcare / Hospital operations
Deliverable
product features
Required skills
Customer service, Communication, Phone skills, Computer skills, Multitasking, Medical terminology familiarity
Responsibilities
Greet patients and visitors with accurate information; Screen visitors and document data; Manage high-volume telephone calls; Monitor lobby areas and notify security of issues; Distribute PPE.