Bilingual Loan Sales Specialist
Core
Empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
Role type
Loan Sales Specialist
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Financial Services / Consumer Lending
Deliverable
client delivery
Required skills
Multitasking, empathy, customer relationship management, loan lifecycle management, compliance adherence, multi-channel communication, product education
Preferred skills
Sales experience, Collections experience, Customer Service experience, Bilingual (Spanish)
Technologies
Phone, email, chat, in-house systems
Responsibilities
Manage the life cycle of loans including collections activities, present tailored loan solutions based on customer needs, educate customers on optional insurance products and loan terms, engage with customers via multiple technological channels, exceed customer expectations to meet individual and branch goals
Seniority
Entry level