Assistant Manager
Core
Assist Branch Managers in delivering personal loan solutions and collections while leading branch staff and fostering an exceptional customer experience.
Role type
Assistant Manager (Retail Lending & Collections)
Builds
Personal loan products and insurance solutions for nonprime customers
Domain
Financial Services / Retail Lending
Deliverable
client delivery
Required skills
Sales goal achievement, credit underwriting, collections management, customer relationship management, financial solution presentation, staff training and coaching, regulatory compliance
Preferred skills
Bilingual (Spanish), Bachelor's degree in business or finance
Technologies
Credit underwriting tools, sales tools
Responsibilities
Deliver individual and branch sales and collections goals, develop and maintain customer relationships throughout the loan lifecycle, present financial and insurance solutions, educate customers on loan terms, manage loan closing and collections activities, assist in training and coaching branch team members
Seniority
Individual Contributor, Management Development Track