Loan Sales Specialist
Core
Empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
Role type
Loan Sales Specialist
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Consumer Finance / Retail Lending
Deliverable
client delivery
Required skills
multitasking, empathy, customer relationship management, loan lifecycle management, compliance adherence, customer education, goal orientation
Preferred skills
sales experience, collections experience, customer service experience, Spanish language proficiency
Responsibilities
Exceed customer expectations through ease, empathy, and encouragement; develop and maintain customer connections throughout the loan process; manage the life cycle of loans including collections activities; educate customers on optional insurance products and loan terms; engage with customers via phone, email, chat, and in-house systems
Seniority
Entry level