UX Researcher
Core
Conduct qualitative and quantitative research to uncover user needs, validate design decisions, and inform product and service improvements for a federal agency's enterprise data and analytics ecosystem.
Role type
Human-centered UX Researcher
Builds
Cloud-based platform for data storage, analytics, governance, and AI/ML capabilities
Domain
Federal government / Enterprise data modernization
Deliverable
production ML models
Required skills
Mixed-method research (qualitative, quantitative), synthesis, usability testing, journey mapping, accessibility compliance, federal service design principles
Preferred skills
Federal government experience, Agile delivery, Section 508 compliance, enterprise technology modernization
Technologies
Miro, Figma, UserZoom, Qualtrics, SurveyMonkey, Dovetail, Microsoft Forms
Responsibilities
Develop research plans and hypotheses, conduct discovery interviews and usability testing, synthesize findings into actionable insights, evaluate onboarding and enablement experiences, partner with cross-functional teams to shape solutions, document research activities and decisions
Seniority
Mid-level, hands-on IC
