Homeless Services, Manager of Training and Instructional Design (Los Angeles Area or REMOTE ROLE)
Core
Senior leadership role overseeing HMIS training development, delivery, and capacity building for ~8,000 end users to ensure HUD compliance.
Role type
Senior Manager of Training and Instructional Design
Builds
Training curricula, virtual/in-person learning experiences, and compliance tracking systems for HMIS platforms
Domain
Public sector / Non-profit / Homelessness services / HMIS software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, adult learning principles, training facilitation, stakeholder liaison, compliance management, team supervision, quality assurance, curriculum development
Preferred skills
Translating technical concepts to non-technical audiences, managing multiple priorities in fast-paced environments
Technologies
HMIS platforms, virtual training platforms, in-person training laboratories
Responsibilities
Liaise with HMIS leadership and vendors to address knowledge gaps; implement tracking systems for user compliance; develop and deliver high-quality training; supervise a team of trainers; establish metrics to measure training efficacy
Seniority
Senior, hands-on IC with team leadership