Project Manager, ServiceNow (Onsite)
Core
Trusted advisor for clients in technology strategy, IT Engineering, Service Management, and Platform Management, guiding the management of SaaS technology platforms and modernizing web-based applications.
Role type
Senior IC Project Manager (ServiceNow)
Builds
POCs, prototypes, and modernized web-based applications for public and private-sector clients
Domain
Federal government IT consulting and ServiceNow platform management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project Management, ServiceNow platform management, low-code/no-code platform experience, technology strategy development, governance and operating model design, architecture documentation, stakeholder management, requirements analysis
Preferred skills
Certified Scrum Master, AWS Cloud Practitioner, ITIL/ITSM principles, federal security compliance knowledge (NIST, RMF, DoDM 8140)
Technologies
ServiceNow, AWS, low-code/no-code platforms
Responsibilities
Develop technology strategy with Federal executives and business SMEs; lead meetings with senior client leadership to discover requirements and pain points; document architecture diagrams and business process flows; collaborate with cross-functional teams to prioritize development activities; support implementation including requirements, design, testing, and delivery; define governance and operating models; evaluate new technology platforms and present findings
Seniority
Senior, hands-on IC with strategic advisory responsibilities