Senior Quality Assurance Tester (ServiceNow)
Core
Designing and executing comprehensive test scripts to validate system functionality, performance, and usability for government stakeholders.
Role type
Senior Quality Assurance Tester (ServiceNow)
Builds
Validated technology solutions for federal government clients
Domain
Government services / IT Service Management (ServiceNow)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Agile methodologies, test script development, defect documentation, system validation, UAT testing, regulatory compliance auditing, ServiceNow CSM/ITSM/App Engine
Preferred skills
Software Quality Assurance planning, autonomous QA leadership, system quality audits, data analysis for system quality, cross-project experience
Technologies
ServiceNow (CSM, ITSM, App Engine)
Responsibilities
Develop and execute end-to-end test scripts for user stories; Provide recommendations on QA processes and standards; Document and communicate pass/fail results with defect details; Collaborate with developers to review findings and validate resolutions; Participate in Agile ceremonies to ensure sprint testing completion; Work with stakeholders to understand requirements and expected system behavior; Contribute to pre-sprint readiness by confirming functionality understanding.
Seniority
Senior, hands-on IC