Financial Center Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while acting as an originator of consumer loans and developing branch business plans.
Role type
Senior IC retail banking manager (branch)
Builds
Retail banking products and services for BMO customers
Domain
Retail Banking
Required skills
Coaching and team management, sales and business development, regulatory compliance (Regulation Z, S.A.F.E. Act), branch operations, customer relationship management, financial planning, performance monitoring, risk management
Preferred skills
Supervisory experience, knowledge of competitive marketplace trends
Technologies
Branch operational systems, performance metrics tools
Responsibilities
Develop and execute branch business plans, coach employees on service and sales, originate consumer loans, resolve complex customer issues, monitor sales and service performance, build community and stakeholder networks, ensure regulatory compliance
Seniority
Senior, hands-on IC