ServiceNow Sr Developer (ITSM - AI - GRC)
Core
Senior ServiceNow Developer designing, developing, and implementing scalable solutions for ITSM, AI, and GRC domains to drive operational excellence and digital transformation.
Role type
Senior IC ServiceNow Developer (ITSM/AI/GRC)
Builds
Custom ServiceNow applications, workflows, integrations, and AI-powered automation features for enterprise IT operations and compliance.
Domain
Financial Services / Enterprise IT Management
Deliverable
production ML models | product features
Required skills
ServiceNow platform development, JavaScript, Flow Designer, REST/SOAP APIs, ITSM module implementation, GRC/IRM configuration, AI capabilities (Predictive Intelligence, Virtual Agent, GenAI), Agile methodology
Preferred skills
ServiceNow CIS certifications (ITSM, Risk & Compliance, IRM, CSM, Discovery, Service Mapping, APM), Performance Analytics, DevOps practices
Technologies
ServiceNow Platform, Flow Designer, IntegrationHub, JavaScript, REST APIs, SOAP, CMDB, Service Mapping, Predictive Intelligence, Virtual Agent, Now Assist, AI Search
Responsibilities
Design and develop ServiceNow applications and modules; implement ITSM capabilities (Incident, Problem, Change, Request, Knowledge Management); configure GRC/IRM solutions for risk and compliance; integrate systems using REST/SOAP and IntegrationHub; mentor junior developers and lead technical discussions.
Seniority
Senior, hands-on IC
