Branch Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while developing and executing branch business plans to maximize growth and profitability.
Role type
Branch Manager (Retail Banking)
Builds
Branch operations, customer relationships, and sales strategies for BMO Financial Group
Domain
Retail Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Sales strategy and execution, Customer relationship management, Business planning and financial analysis, Regulatory compliance, Performance monitoring
Preferred skills
Community networking, Cold calling, Strategic problem solving, Risk management
Technologies
Branch technologies, performance metrics tools
Responsibilities
Coach employees to deliver exceptional service, Develop and execute branch business plans, Conduct cold calls to develop new customer relationships, Resolve complex customer issues, Monitor sales and service performance against plan, Plan and control unit operating expenses
Seniority
Mid-Senior, hands-on IC with management responsibilities