Branch Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while developing and executing branch business plans to maximize growth and profitability.
Role type
Branch Manager (Retail Banking)
Builds
Branch operations, sales strategies, and customer service delivery for BMO Financial Group
Domain
Retail Banking
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Sales strategy and execution, Customer relationship management, Business planning and financial analysis, Regulatory compliance, Operational process management
Preferred skills
Community networking, Data-driven decision making, Strategic problem solving
Technologies
Branch management systems, CRM tools, Financial analysis software
Responsibilities
Develop and execute branch business plans, Coach and develop team members, Manage sales and service performance, Resolve complex customer issues, Ensure regulatory compliance, Build community and stakeholder relationships
Seniority
Senior, hands-on IC