Bank Manager I
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers; acts as an originator of consumer loans and develops branch business plans.
Role type
Senior IC retail banking manager (branch)
Builds
Branch business plans, sales strategies, and customer service operations for BMO Financial Group
Domain
Retail Banking / Consumer Lending
Deliverable
product features
Required skills
Supervisory and management experience, retail banking product knowledge, branch operational process knowledge, regulatory compliance knowledge, data-driven decision making, analytical and problem solving, influence, verbal and written communication, collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Guides, directs, and coaches employees to deliver exceptional service; acts as an originator of consumer loans; develops and executes a branch business plan to maximize growth; conducts cold calls to develop new customer relationships; resolves complex customer situations; monitors sales and service performance against plan; plans and controls unit operating expenses; maintains current knowledge of personal banking and credit card industries; identifies and reports suspicious patterns of activity related to money laundering.
Seniority
Senior, hands-on IC