Senior Manager, Customer Growth Strategy (Product & Digital)
Core
Lead product and digital strategy for priority banking segments to accelerate acquisition, deepen engagement, and improve retention for newcomers.
Role type
Senior Manager, Product & Digital Strategy
Builds
End-to-end growth strategies, product enhancements, and digital experiences for retail banking customers.
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Strategic planning, product management, digital strategy, cross-functional leadership, data analytics, business case development, executive presentation, team leadership
Preferred skills
MBA or Master's degree, people leadership experience
Technologies
None explicitly stated
Responsibilities
Build and deliver end-to-end strategies for segment acquisition; Partner with Product and Digital teams to influence roadmaps; Lead initiatives to improve onboarding and digital journeys; Develop business cases and executive presentations; Establish KPIs to monitor business impact; Lead and develop a high-performing team.
Seniority
Senior Manager, hands-on leadership
