Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while acting as an originator of consumer loans and developing branch business plans.
Role type
Retail Banking Branch Manager
Builds
Branch business plans, sales strategies, and customer service operations for BMO Financial Group
Domain
Retail Banking / Consumer Finance
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Team leadership and coaching, Sales strategy and execution, Consumer loan origination, Branch operations management, Regulatory compliance, Customer relationship management, Financial planning and analysis, Risk management, Performance monitoring, Community engagement
Preferred skills
Supervisory experience, Knowledge of competitive marketplace trends, Branch technology proficiency
Technologies
Branch operational systems, Mortgage Licensing System and Registry (NMLS)
Responsibilities
Develop and execute branch business plans to maximize growth and retention, Coach and manage branch employees to meet performance goals, Originate consumer loans and maintain required federal registration, Build and maintain community and key customer networks, Ensure compliance with legal, regulatory, and internal policies, Monitor sales and service performance against targets, Resolve complex customer issues and escalate when necessary
Seniority
Mid-Senior, hands-on IC with management responsibilities