Patient Access Coordinator Lead, Wednesday 12:00pm-6pm and Thursday-Saturday 6:00am-6:00pm
Core
Lead the Patient Access Team in the Emergency Department, overseeing daily workflow, front-end registration, verification, and compliance while providing real-time guidance to staff.
Role type
Team Lead, Patient Access / Front Desk Operations
Builds
Efficient patient registration and verification processes in a hospital Emergency Department
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Leadership, customer service, multitasking, attention to detail, insurance navigation, data entry, patient communication
Responsibilities
Oversee daily workflow and staff productivity; support front-end registration and verification; resolve workflow barriers; answer phones and gather patient information; navigate insurance plans and collect co-pays; collaborate with nurses and physicians to ensure smooth patient flow.